collaboration: STEP Computer – Senior Architect and Trainer STEP Computer – Senior Architect and Trainer Responsibility Design, Implementation and Administration of: Technical training platform for Windows Infrastructure Services based on VMware workstation Server Support for customers Technical training on Microsoft Windows Server technologies for internal IT Department Achievement The training platform was fully automated and drastically reduced deployment time Increased customer based through Service Level Agreements The internal IT Department gathered new IT skills that improved the level of service rendered to the organisation’s users and also customers. 04/2002 - 12/2002